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Everything your shop needs

AI-powered service writing and complete shop management in one platform.

Wrench Node Pro

See how it works

Real screenshots from the app. Here is what your team will actually use every day.

1Dashboard

Your shop at a glance

The moment you open the app, you know exactly where your shop stands. Open repair orders, jobs waiting on customer approval, revenue for the month, and today's appointments are all on one screen. No digging required.

  • Open ROs and pending approvals
  • Revenue month to date
  • Today's appointment schedule
  • Low parts stock alerts
DashboardMay 2026

Open ROs

11

Pending Approval

1

Revenue MTD

$18,420

Completed Today

3

Today's Appointments
8:00 AM

Ryan French

2021 BMW 330i

Mario
9:30 AM

Caden F

2023 Chevrolet Corvette

Johnnie
11:00 AM

Yoli Marcano

2019 Chrysler Pacifica

Adam
2Repair Orders

Three views, zero confusion

Switch between a traditional table, a grouped list by status, or a kanban board. Every RO shows the customer, vehicle, technician, promised date, and total. Overdue jobs are flagged in red so nothing falls through the cracks.

  • Table, list, and kanban views
  • Status groups: Write-Up, Inspection, Estimate, Approved, and more
  • Overdue promised date warnings
  • Filter by status, technician, advisor, and date range
3Inside the Repair Order

AI does the heavy lifting

Open any RO and the AI is already there. Tech notes get enhanced with one click. Inspection findings auto-populate the write-up. AI suggests line items, parts, and upsells based on what was actually found. Advisors spend less time typing and more time with customers.

  • Tech notes enhanced by AI
  • AI generates customer-facing findings
  • AI suggests services, parts, and line items
  • AI upsell suggestions with copy-paste scripts
  • Previously declined services shown as a warning
RO-000038Write-Up
Ryan French / 2021 BMW 330i
Customer Concern
Roaring sound when driving at highway speeds
AI Diagnostic Chat

AI Clarifying Questions generated:

1. Does the noise change pitch with vehicle speed or engine RPM?

2. Is the noise louder when turning left or right?

3. When did you first notice the sound?

Tech Write-Up (AI Generated)
Customer reports a roaring/humming noise that increases with vehicle speed. Noise changes when turning, suggesting a wheel bearing. Recommend inspecting front wheel bearings, especially RF.
Line Items (AI Suggested)

Front Right Wheel Bearing Replacement

Labor

$285.00

Wheel Bearing Assembly RF

Part

$148.00
4Appointments

Scheduling built for the shop floor

A week calendar view shows every appointment color-coded by technician. Filter by advisor, tech, or status. Click any open slot to book a new appointment. Customers with previously declined services are flagged so advisors know to bring it up.

  • Week and day calendar views
  • Color-coded by technician
  • Filter by tech, advisor, and status
  • Click any slot to book instantly
AppointmentsWeek of May 5
Mon
Tue
Wed
Thu
Fri
8:00 AM

Ryan French

2021 BMW 330i · Mario

Declined Svc
9:30 AM

Caden F

2023 Corvette · Johnnie

11:00 AM

Yoli Marcano

2019 Pacifica · Adam

1:30 PM

Bob WPI

Komatsu D51 · Mario

Ryan French has 2 previously declined services. Follow up at drop-off.

5Shop Intelligence

Your shop learns with every repair

Every time you complete and invoice a repair order, the outcome is indexed into your shop's memory. When a similar vehicle comes in with a similar complaint, the AI surfaces what you fixed last time. Over time, your shop builds a private knowledge base that no other shop has.

  • Learned repair patterns grouped by vehicle and concern
  • "Find Similar Repairs" panel inside every RO
  • Semantic search finds matches even when wording differs
  • AI Memory dashboard shows coverage and backfill health
  • All data is from your shop only, never shared
Shop Intelligence

AI Sessions

34

Completed Fixes Learned

28

Indexed Memories

31

Unique Vehicles

12

Learned Repair Patterns

2021 BMW 330i

Roaring noise at highway speeds

Resolved with: Front right wheel bearing

High

2019 Honda Civic

Check engine light, rough idle

Resolved with: Ignition coil pack replacement

High

2018 Toyota Camry

A/C not cooling

Resolved with: Recharge refrigerant, replace Schrader valve

Medium
6AI Scheduling

Book smarter. AI knows the customer before they arrive.

The appointment calendar is connected to the full RO history. When you book a slot, AI checks whether the customer has any previously declined services and flags them so your advisor can bring it up at drop-off, before the vehicle even hits the lift.

  • Week and day views, color-coded by technician
  • Declined service alerts shown on every appointment
  • One-click to create an RO from any appointment
  • Filter by technician, advisor, or status
  • Customers see their upcoming appointments in the portal
New AppointmentTue, May 6 at 10:00 AM
Customer
Ryan French
Vehicle
2021 BMW 330i
Technician
Mario
Advisor
Johnnie
AI AlertPreviously declined services

Ryan French declined 2 services on RO-000032 (Apr 14). Mention these at drop-off:

  • Cabin Air Filter Replacement
  • Tire Rotation (overdue ~8k miles)
Reason for Visit
Oil change + customer states roaring sound at highway speeds
Book Appointment
7Marketing

AI writes your campaigns for you

Type your offer in one sentence and AI generates the subject line and full email. Broadcast it to all customers or a targeted group. Automations run in the background every day so you never have to think about follow-ups again.

  • Describe offer, AI writes the email
  • Broadcast campaigns to all or filtered customers
  • Declined service follow-up runs automatically
  • Review request sent after every completed RO
  • Appointment reminder emails on autopilot
New Campaign
Your offer (one sentence)
20% off all brake services this month
AI Generated

Subject Line

Your brakes matter. Save 20% this month.

Email Preview

Hi [Name], keeping your brakes in top shape is one of the most important things you can do for your safety on the road. This month only, we're offering 20% off all brake services...

Sending to: All customers (142)Send Campaign
Active Automations

Declined Service Follow-Up

Sends 14 days after decline

Active

Post-Service Review Request

Sends after every completed RO

Active

Appointment Reminder

Sends 24 hrs before appointment

Active
Wrench Node Pro

All Features, One Platform

Every tool your shop needs, with AI built into every step.

AI Service Advisor

Included in both plans

Smart Clarifying Questions

AI generates the right questions to ask customers based on their complaint. No more missed details or repeat calls.

Symptom-specific questionsVehicle-aware suggestionsCovers safety and timing concerns

Professional Tech Write-Ups

Generate detailed, professional write-ups that technicians actually want to read. Configurable detail level per shop.

Concise, standard, or detailedIncludes customer answersCopy to clipboard or print

Shop Intelligence & Learned Repairs

Every completed RO is indexed into shop memory. When a similar vehicle comes in, AI surfaces what fixed it last time. From your own shop's history, not generic data.

Learned repair patterns by vehicle and concernSemantic search across all completed ROsSimilar Repairs panel inside every RO

AI Diagnostic Chat

Have a back-and-forth conversation with AI about a vehicle issue. It knows the vehicle, complaint, and your shop's repair history.

Context-aware responsesReferences past repairs via RAGSuggests diagnostic procedures

Quick Entry Mode

Paste raw technician notes and let AI format everything. Troubleshooting, findings, root cause, and correction, all structured automatically.

One-click processingAuto-detects parts & actionsWorks with voice notes

Upsell Recommendations

AI identifies additional service opportunities based on inspection findings. Includes customer-ready scripts.

Findings-based suggestionsUrgency indicatorsCopy-paste scripts

AI Suggests Line Items & Parts

AI builds a complete estimate with labor and parts based on the diagnosis. Also searches your actual inventory for matching parts.

Industry book-time ratesSearches your parts inventoryGroups by service category

Warranty Claim Generator

Generate professional 3 C's warranty claims (Complaint, Cause, Correction) with one click.

Manufacturer-specific formattingNo invented specsCopy individual sections

Voice Input

Speak your findings and let AI transcribe. Perfect for technicians in the bay who can't type.

Real-time transcriptionWorks on mobileEnhance with AI after

VIN Scanner & Vehicle History

Scan VINs with your camera or barcode scanner and see complete repair history instantly. Never start from scratch.

Barcode scan or photo captureAuto-fill year/make/model/engineFull service history on every visit

Analytics Dashboard

Track top issues, common fixes, parts usage, and shop performance. Export to Excel anytime.

Filter by date, make, systemParts failure trendsTeam performance

Repair Orders & Workflow

AI Built Into Every RO

All AI features are built directly into the repair order. Clarifying questions, tech write-ups, diagnostic chat, and enhance with AI are all accessible from the RO screen.

AI diagnostic chat per ROEnhance tech notes with AIAI auto-generates findings & line items

Repair Order Management

Full RO lifecycle from write-up to paid. Customizable status flow, line items, priorities, and auto-incrementing RO numbers.

Configurable status workflowLine items with labor, parts, sublet, feesRequired vs recommended priorities

Digital Vehicle Inspections

Customizable inspection templates with photo uploads. Flagged items auto-become line items on the RO with findings in tech notes.

Custom templates per shopPhoto upload per itemAuto-generates line items & tech notes

AI-Assisted Scheduling

Smart calendar that knows your customer's history. When booking, AI flags previously declined services so advisors can follow up before the vehicle even arrives.

Week and day calendar views, color-coded by techDeclined service alerts on every appointmentLinks appointments to customers, vehicles, and ROs

Canned Jobs & Templates

Pre-define common jobs with line items so advisors can add them to an RO with one click.

Reusable job templatesPre-set labor and partsOne-click add to RO

Team Management

Invite team members by email. Four roles: owner, admin, service advisor, technician. Full organization isolation.

Email invites with auto-joinRole-based permissionsUnlimited team members

Customers & Payments

Automated Customer Emails

Estimate ready, vehicle ready, invoice with Pay Now, payment receipts, inspection reports. All sent automatically on status change.

Estimate approval linksVehicle ready notificationsInvoice with Stripe Pay Now

Online Estimate Approval

Customers get a secure link to approve or decline individual items. Totals recalculate and RO status updates automatically.

Token-based secure linksApprove/decline per itemAuto-recalculate totals

Payments & Invoicing

Stripe-powered online payments with automatic receipt emails. When fully paid, the RO closes itself.

Card, Apple Pay, Google PayAuto-transition to paidManual payment recording too

Customer Portal

Customers log in with a magic link, no passwords needed. View repairs, pay invoices, check vehicle history, and manage appointments.

Magic link auth (30-day sessions)View ROs, invoices, vehiclesPay Now from portal

Parts & Back Office

Parts & Inventory

Track parts with cost, price, quantity on hand, and reorder points. Parts auto-deduct when pulled for an RO.

Supplier management & quotesAuto-deduct on RO pullTransaction audit trail

QuickBooks Online Sync

Bi-directional sync of customers, invoices, and payments. No double entry.

OAuth 2.0 secure connectionIdempotent, no duplicatesError tracking & retry

Reporting & Exports

Revenue, technician performance, advisor stats, parts margins, and customer retention. All exportable to CSV.

Custom date rangesDaily/weekly/monthly rollupsCSV download

Marketing

AI-Powered Marketing Campaigns

Describe your offer in one sentence and AI writes the subject line and full email for you. Send to all customers or a targeted group with one click.

AI writes subject line and messageBroadcast to all or filtered audienceDeclined service follow-up automation

Marketing Automations

Set-it-and-forget-it automations that run daily. Win back customers who declined services, collect Google reviews, and send appointment reminders automatically.

Declined service follow-up emailsPost-service review requestsAppointment reminder emails

Automated Workflows

Less clicking, fewer mistakes. These things just happen.

Tech submits notes

AI auto-generates customer-friendly findings and auto-adds labor & parts to the estimate. Zero clicks.

Inspection completed

Flagged items become line items on the RO. Findings appended to tech notes.

RO → Pending Approval

Customer gets an email with a link to approve or decline items.

Customer approves estimate

RO status updates, totals recalculate based on approved items.

RO → Completed

Customer gets a "vehicle is ready" email with pickup details.

RO → Invoiced

Customer gets an invoice email with a Pay Now button (Stripe).

Payment received

Receipt email sent. If balance is zero, RO auto-transitions to paid.

Parts pulled for RO

Inventory quantity auto-deducted with full transaction audit trail.

Invoice synced

Customer, invoice, and payment sync to QuickBooks automatically.

RO completed or invoiced

Repair outcome indexed into shop memory. Vehicle, concern, and actual fix become a searchable learned repair pattern for future similar cases.

New appointment booked

AI checks the customer's RO history for declined services and flags them on the appointment so the advisor knows to follow up at drop-off.

Customer declines a service

14 days later, a follow-up email is automatically sent listing the declined services. Re-sends if new items are declined.

RO marked completed

A Google review request is sent to the customer. One per repair order, never repeated.

Appointment coming up

Customer gets an automated reminder email before their scheduled appointment.

Ready to see it in action?

Start your free 30-day trial today. No credit card required.